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Incentive Progam Pitfalls

"When you try to measure people's performance, you have to take into account how they are going to react," believes Joel Spolsky, columnist with Inc. magazine (October 2008). "Inevitably, people will figure out how to get the numbers you want at the expense of what you are not measuring...

Posted to Bill Lisowski's Blog (Weblog) by Bill Lisowski on 10-19-2008
Using Blogs and Social Networks for Business

How different today's business management environment is from the one we learned about in business school 25 to 30 years ago. No one could have predicted the growing importance of such business marketing activities as blogging and online social networks, yet today the savvy manager realizes there...

Posted to Bill Lisowski's Blog (Weblog) by Bill Lisowski on 09-20-2008
Mistakes Happen-Yet You Can Still Succeed

Though I've had a few blog items recently from Inc. magazine (Sept. 2008), this topic is one worth visiting: CEOs of the 500 fastest growing companies offer up their biggest mistakes. Which goes to show you, you can succeed from your mistakes, as long as you learn from them Some of those whoppers...

Posted to Bill Lisowski's Blog (Weblog) by Bill Lisowski on 09-10-2008
Leadership Styles Compared

Ever wonder about the leadership styles of successful managers? Inc . magazine offered some insights from successful CEOs in its Sept. 2008 issue: "Laid back with a single focus: the client. I wear sandals and shorts to work and lock people out of meetigs when they are late." Ron Huber, Achieve...

Posted to Bill Lisowski's Blog (Weblog) by Bill Lisowski on 09-05-2008
A Process to Make Inspiration Routine

Inc. magazine (June 2008)challenged Procter & Gamble CEO A.G. Lafley and business consultant Ram Charan to envision a $4 mil company with 30 employees, and then develop a process to make innovative thought routine. From that perspective, any manager (whether for a team, department, division, or company...

Posted to Bill Lisowski's Blog (Weblog) by Bill Lisowski on 06-17-2008
Saving Money by Outsourcing IT Work

Did you know it can cost your organization as much as $50 per person per month just for their email service? that's what Inc. magazine estimates (May 2008) when you consider such costs as Spam control, system crashes, increasing server capacity to handle demand, and your inhouse support payroll....

Posted to Bill Lisowski's Blog (Weblog) by Bill Lisowski on 05-01-2008
Providing Satisfaction to Lazy Customers

Responding to customer inquiries through either telephone, email or text-chat channels can cost a company between $5 and $7, according to Inc . magazine (February 2008). Yet when those same inquiries can be diverted to a self-sevice, internet menu approach, the cost plummets to less than 60 cents each...

Posted to Bill Lisowski's Blog (Weblog) by Bill Lisowski on 02-21-2008
Corporate Holiday Gift Etiquette

End of the year not only means closing the books on another success story for your organization, it also means receiving a vast array of gifts from vendors to celebrate the holidays. How you handle this cornucopia of gifts, however, is just as important as how you manage your organization day in and...

Posted to Bill Lisowski's Blog (Weblog) by Bill Lisowski on 11-28-2007

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