Summary:
Versatile Director/ Manager/Team Leader with a demonstrated track record of successful project implementations in healthcare insurance, government, finance, property casualty insurance, grocery distribution and transportation industries. He thrives on challenging opportunities that requires broad business, technical expertise, while addressing the needs of clients and customers. Successfully moved data centers and ensured smooth transitions in mainframe, mid-range, LAN, WAN and server infrastructure environments. Infrastructure changes were managed so that so that they did not affect hosted customers service level agreements.
Specialties:
Collaborative project management, delivery of projects on time, within budgets, conflict resolution, user/customer service, satisfaction, and integrity.
Current position:
Business Analyst/Project Manager at Sapphire Technologies
(Privately Held; Information Technology and Services industry)
May 2007 – Present ( 5 months)
Working at Charles Schwab & Co., Inc. in a Business Analyst/Project Manager position in the STECH rollout of the CA Clarity product within the IT organization. This phase of the project is to do the initial rollout of Clarity to over 15,000 Stech (IT) resources, where projects, issues, risks, monthly status, and actual time against tasks can be completed using the functionality of the Computer Associate’s Clarity product.
Project Manager at TAK Digital Services
(Privately Held; 1-10 employees; Information Technology and Services industry)
June 2002 – May 2007 (5 years)
Directly contracted with a major shipping/transportation company providing day to day project management including: planning, coordination and reporting on the activities of internal client staff, users, and outside consulting resources (an IBM team). The team developed a pilot application which provided proof of pickup or delivery of packages to customers, including signature capture. Application utilized DB2e to synchronize data from handheld PC’s (providing real-time updating of various mainframe and Web application databases) through Wi-Fi and cellular communications. Run progress could then be communicated to local agent and corporate headquarters.
Installed many cable and satellite modems including wireless components for residential customers while helping repair diagnose operational and system problems.
Project manager at IBM Global Services
(Public Company; 10,001 or more employees; IBM; Information Technology and Services industry)
September 2000 – March 2002 (1 year 7 months)
•Successfully coordinated the training of international deployment specialists in various Web Hosting and monitoring tools using on site training, e-meetings, teleconferences and formal classes.
•Managed the coordination of the Web hosting Infrastructure upgrades for the Equinix co-location site in downtown Chicago.
•Chaired e-meetings, prepared detailed project plans, weekly & monthly status reports.
•Coordinated and facilitated conference calls with site executives and technical web infrastructure technicians in the US. Primary focus was to ensure that any infrastructure changes implemented did not affect hosted customers.
Earlier positions held many increasing responsibility senior IT positions in various industries. Linkedin.com contains them all including professional references.