Bill Lisowski shares updated information and questions related to the subject matter in the three books he co-wrote: Positioning Success, Earning Success, and Retaining Success. Look for facts and commentary on issues related to business management, leadership, people development and mentoring, process improvement, and current business news.
One side of leadership that has its own importance is how you manage during the bad times. Everyone can smile when things are going well, but the true mark of your leadership is how you respond during times of crises. Jack and Suzy Welch offer 4 points for leading during tough times (BusinessWeek, Oct. 13, 2008). Those points:
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Plan as if the downturn will be longer and harsher than you think. Timidity is risky in a rocky environment, therefore, be aggressive in the moves you make to protect the organization. If the economy tanks, you'll be one of the few prepared. If it doesn't, you are then leveraged for a bigger upside.
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Don't stop talking. Crises management calls for constant and candid communication. Do not lock yourself in your office and avoid your people. Now more than ever they need to have their fears alleviated. Not with rosy and unrealistic outlooks, but with true, fact-based assessments.
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Energize your people with a second-half hang-tough bonus plan. As it becomes obvious that annual goals are beyond reach, people throw in the towel. Develop and announce a revised plan for the second half to keep people focused. Especially make sure your top performers know you will reward their efforts.
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Do everything you can to buy or bury your opposition. This is the opportunity to make bold moves. Extend generous credit terms to customers, lure your competitors best talent, etc...
About Bill Lisowski
Bill Lisowski is co-author of the three book "Success Series," "Positioning Success," "Earning Success," and "Retaining Success." He has owned three small businesses, spent 6 years as an editor, journalist and photographer, handled increasing responsibilities during his 15 years working with 3 major Fortune 500 retailers, and has helped several small and medium sized service-oriented businesses as a consultant with his partner, mentor friend, and co-author, John Mengelson. Currently he is Senior Vice President for Vendor Management with IPT.