Official website by authors Bill Lisowski and John Mengelson. Positioning Success Release date: Nov. 13, 2007. Earning Success now available (officially released Sept. 30, 2008). Retaining Success now available (officially released Nov. 11, 2008). To participate in the Blogs or Forums, simply click on "join!" There is no cost. Some Tips on Managing People - Bill Lisowski's Blog
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Book 1, Positioning Success, was officially released November 13, 2007! Book 2, Earning Success, is now available through this website and will be officially released Sept 30, 2008. Book 3, Retaining Success, is also available through this website and will be officially released Nov. 30, 2008!

Bill Lisowski's Blog

Bill Lisowski shares updated information and questions related to the subject matter in the three books he co-wrote: Positioning Success, Earning Success, and Retaining Success. Look for facts and commentary on issues related to business management, leadership, people development and mentoring, process improvement, and current business news.

Some Tips on Managing People

While flipping QC magazine (June 2008), I found an interesting article by Cecil Donahue on some of the useful management strategies he has learned over the years.  His perspective:

  • Employees do not need to like you.  Being a strong manager means doing what is best for employees whether they like it or not.  Don't worry about being popular; worry about doing what's right.  Workplace self-esteem and status comes from outstanding performance.  Pushing employees toward their peak won't always make them love you, but they will respect you.
  • Learn to love and use the word "no."  A manager's job is to promote the well-being of their employees.  you must set limits and maintain focus.  This means setting clear goals and refusing to let your staff fall short or engage in activities that will undermine their success.  Say "no" to those success-killing activities.
  • Mere existence merits no rewards.  Today's society has a tendency to lavish huge praise on people for doing basic fundamental tasks thus creating a feeling of entitlement.  It's now debateable which is worse: low self-esteem or an overinflated sense of worth.  A simple acknowledgment ("Thank You" or "Nice Job") will suffice for meeting baseline expectations.  Save the serious praise for exceptional accomplishments.  And remember, when it comes to rewarding achievement in the workplace, words are never a substitute for cold hard cash.
  • Follow through.  Managers who make a habit of issuing empty promises (raises and increased resources) will soon be in the business of dealing with low morale and high turnover.
  • Don't play favorites.  Managers must rise above their personal feelings when dealing with their team members.  Unless you want to create tremendous internal conflicts, treat everyone equally and fairly.
  • Be consistent.  Nothing destroys your team's abilityy to function effectively like a flighty manager.  If they cannot predict your position on issues, they'll lose confidence in their own decision-making abilities.  Eventually, they will be paralyzed.
  • Defend and protect.  Too many managers are very willing to throw a subordinate to the wolves when things go wrong with the end result being that this manager only looks like a punk, not a leader.  Managers that take the "buck-stops-here" attitude and accepts blame to deflect it from staff members looks confident and very much the leader.  Your employees will follow you through tough assignments and pressure-filled tasks.
  • Lead by example.  People tend to pay attention to what you actually do instead of what you say.  part of leading by example means not pretending to be perfect, but to acknowledge your own mistakes when they occur, apologize when appropriate, and have the confidence to move forward.

Do you have other tips?  Feel free to add them to this posting, or through a forum entry.  (Take 60 seconds to register a user name and password, and you are on your way!)

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About Bill Lisowski

Bill Lisowski is co-author of the three book "Success Series," "Positioning Success," "Earning Success," and "Retaining Success." He has owned three small businesses, spent 6 years as an editor, journalist and photographer, handled increasing responsibilities during his 15 years working with 3 major Fortune 500 retailers, and has helped several small and medium sized service-oriented businesses as a consultant with his partner, mentor friend, and co-author, John Mengelson. Currently he is Senior Vice President for Vendor Management with IPT.
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